Frequently Asked Questions

This FAQ aims to regroup most of the questions we often get on Twitter & GitHub, as well as a few tips for using the editor. If you cannot find the answer you are looking for here, contact us!

General Questions

How can I contact you?
If it is a general question or a support request you can send an email to [email protected]. If you have a bug to report, a feature to propose, the best is to open an issue on GitHub.

Tips & troubleshooting

How do you copy-paste in Piskel?
Copy/paste is not really intuitive. It should be improved(!), but in the meantime here are the steps:
  1. choose a selection tool
  2. select an area on the screen
  3. copy (ctrl+c) or cut (ctrl+x) (or cmd+c and cmd+x if on Mac)
  4. move your selection (don't switch tools, just click and drag the selected area, you should see the cursor change)
  5. paste (ctrl+v or cmd+v)
The editor crashed, how can I recover my content?
The first thing to try if Piskel crashed is to restore the last session. Piskel periodically saves your work and allows you to restore previous sessions.
  1. open the Piskel editor
  2. open the Import panel
  3. click on the Browse backups button of the Recover Recent Sessions section.
If this didn't work, you need to go back to your previously saved version. Piskel was made to create small sprites. If you see the performance warning while working on your sprite, remember to save your work often.

Whenever you experience a crash, if you can file an issue on the GitHub repository , it would be great!

Piskel for kids

What's Piskel For Kids?
Piskel For Kids is a version of the Piskel editor that is designed to be extra safe for children. Piskel for kids editor can be reached at www.piskelapp.com/kids. This editor tailored for kids features:
  • no ads
  • no tracking of personal information
  • no social features like galleries or discussions
Piskel for kids is free.
Can I use Piskel For Kids?
Anyone can use Piskel For Kids, but it is especially designed for children and educators. No special account or request is needed to use it.

Ads in Piskel

Why ads?

Piskel is free and maintained by a small team of volunteers. To keep the project alive, we need to cover hosting and development costs. Ads help us partially cover these expenses. We try to keep ads unobtrusive but we understand they can be distracting.

If you're a parent or a teacher/educator, you can also use our ad-free Piskel For Kids editor. See the dedicated FAQ answer

If you want an ad-free experience, you can use an ad blocker or a Greasemonkey script. We don’t currently offer a paid ad-free version. If that’s something you’d like to see, email us at [email protected] to express your interest.

Report bad ads?
If you see an ad that you find inappropriate or offensive, please report it to us by sending an email to [email protected].

To help with the investigation, please include:

  • a screenshot of the ad
  • the time you saw it with your country or timezone
  • if you know how to use the browser inspector: the name of the ad network (usually the top url in the iframe ad)